Get in touch
Contact HVAC Cumming
A phone call gets a technician on your problem fastest. Here is everything you need to reach us.
Contact Details
- Phone number
- (770) 824-1088On a smartphone, a single tap starts the call.
- Area served
- Cumming and surrounding Forsyth County communities
- After-hours emergencies
- Urgent calls about lost cooling, lost heat or leaking equipment are answered around the clock.
Office Hours
| Monday | 7:00 a.m. to 7:00 p.m. |
|---|---|
| Tuesday | 7:00 a.m. to 7:00 p.m. |
| Wednesday | 7:00 a.m. to 7:00 p.m. |
| Thursday | 7:00 a.m. to 7:00 p.m. |
| Friday | 7:00 a.m. to 7:00 p.m. |
| Saturday | 7:00 a.m. to 7:00 p.m. |
| Sunday | 7:00 a.m. to 7:00 p.m. |
Scheduled service runs from 7:00 a.m. to 7:00 p.m. each day, and emergency calls are picked up 24 hours.
Before You Dial
Ring (770) 824-1088 and describe the problem: no cooling, no heat, leaking, strange noises or rooms that never get comfortable. A rough idea of when the system was installed and whatever you have tried so far helps us prepare. If you are weighing a replacement, mention it, and we will plan time to walk through both options honestly.
What to Expect After You Call
We listen to the details
Symptoms, the rooms affected, equipment age and anything unusual such as smells or tripped breakers.
A technician visits and measures
Floors are covered, the system is tested and the cause is explained along with the price to fix it.
You choose what happens next
Nothing begins without your approval, and you are welcome to take time to think it over.
Before You Pick Up the Phone
What if nobody answers right away?
Leave a voicemail stating who you are, your callback number and the gist of the issue. We return messages as soon as a technician or dispatcher is available.
Is the work covered after you leave?
Yes. New installations come with a two-year labor warranty, and our repairs are backed by a one-year workmanship warranty, so if our work gives you trouble within that time, ring us and we will make it right.
Will I know the cost before the work starts?
Always. The technician explains what is wrong and gives you the price for the fix before any work begins, and nothing proceeds without your go-ahead.
Do you cover towns beyond Cumming?
Yes. Alpharetta, Johns Creek, Suwanee, Sugar Hill, Buford, Milton, Dawsonville, Gainesville, Canton and Roswell are all within our service area.
What qualifies as an emergency?
No cooling in dangerous heat, no heat on a freezing night, water leaking from equipment, a burning odor or breakers that trip again and again all qualify.
Honest Advice Is a Phone Call Away
Tell us what is happening with your system. A technician will find the cause, explain your options and leave your home neat when the job is done.